Hair · Beauty Salons — both hands are busy for the next forty minutes
A salon loses bookings for one reason. The person who could take the booking is holding scissors. The phone rings during a cut, somebody puts their head round the door to ask about walk-ins, and both go unanswered because the client in the chair comes first. MijA sits at the front desk and takes both, without the stylist looking up.
What goes wrong on this floor
- The phone rings while the stylist is mid-cut. It goes to voicemail, and most people who reach a voicemail simply call the next salon.
- Somebody opens the door to ask whether there is time for a cut now, sees everyone busy, and leaves without asking.
- A returning client explains the same thing every visit, because what worked last time lives in one stylist's memory and that stylist is off today.
How MijA actually responds
Why this industry needs on-premise
Salons keep notes people would rather not see leaked. Formulas, scalp and hair condition, allergies, what somebody looked like before. Under the GDPR some of that reads as health information, which carries the higher bar of Article 9, and none of it should be sitting in a booking app run by a company you have never met. MijA stores client notes on the computer in the salon, only for clients who have asked her to, and deletes them on request. She remembers the conversation, not the person.
She also does not identify anyone. A client is matched to their notes by giving a booking name, the same way the paper book worked, not by being recognised. That distinction is deliberate. From 2 August 2026 the EU AI Act treats identifying people by their physical characteristics as a high-risk use with a full compliance regime attached, and a salon should not need a compliance regime to run a booking desk. MijA also states that she is an AI at the start of every conversation, as Article 50 requires.
How it is deployed
A single MijA unit at the front desk, facing the door, running the booking calendar you already use. No internet connection is required. Small salons run the whole thing on one compact unit under the counter. Larger chains keep each branch independent, so one salon's client notes never sit in the same place as another's.